Parent Satisfaction Survey Results

At ECC, we believe that feedback is a gift!  We also believe that it's important to continue to improve.  With that in mind, ECC recently launched  its annual Parent Satisfaction Survey.  We intend to use the results to gain a better understanding of how parents think we're doing and where needed, make program changes.

Included here are a few highlights from our most recent survey:

71% of respondents gave us an "A".
29% gave us a "B".
(No one gave us less than a "B")

96% of respondents said they "Strongly Agree" or "Agree" that they feel welcome at ECC.  
(The other 4% said they "Aren't Sure Yet")

  

88% of respondents will "Definitely!" recommend ECC to other families.  10% said they "Probably" will.  
(Just 2% said they "Aren't Sure")

97% of respondents said they are "Definitely!" or "Probably" coming back to ECC next year!  (The remaining 3% "Aren't Sure Yet")